Privacy Policy

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.  When you provide your personal data to us, you are deemed to have read this privacy policy and to have accepted the terms set out herein.

1. Information we may collect from you
We may collect and process the following data about you:

• Information that you provide by filling in forms on our website www.businessutilities.co.uk or over the telephone. This includes information provided in the course of expressing an interest in, subscribing to and/or using our services and/or to enable us to contact you in relation to our services.  We may also ask you for information when you report a problem with our site.
• Information that you provide to us in the course of subscribing to newsletters and email notifications.
• We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
• Details of transactions you carry out via links from our site.
• Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.  This is explained in further detail in paragraph 2 below.

Please note that third party suppliers may also use cookies, over which we have no control and for which we are not liable.

As mentioned above, we may use an analytics service provider for website traffic analysis and reporting.  Analytics service providers generate statistical and other information about site use by means of cookies, which are stored on users' computers.  The information generated relating to our site may be used to create reports about the use of our site and the analytics service provider will store this information. 

2. Where we store your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services.  Please do not provide your personal data to us if you are not happy for it to be transferred overseas.  By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Our servers are situated in the UK, however we collect data from wherever users are situated.  The information that we collect may therefore be transferred to the UK from any other country in which you may be located and our processing of such data will be subject to UK data protection laws rather than the laws of the country in which you are resident.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site.  Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
We will retain your information for the duration of the term of your contract with your supplier and for a reasonable period thereafter or as long as the law requires or permits.

3. Uses made of the information
We use information held about you in the following ways:

• To ensure that content from our site is presented in the most effective manner for you and for your computer.
• To administer caller information.
• To provide you with marketing communications by post, email, fax, SMS/MMS and/or phone about our services and products that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.  
• To provide you with marketing communications by post, email, fax, SMS/MMS and/or phone about services and products of our suppliers and other third parties that you request from us or which we feel may interest you[, where you have consented to be contacted for such purposes].
• To provide third parties with information about our users to enable third parties to provide you with marketing communications by post, email, fax, SMS/MMS and/or phone about their services and products which they feel may interest you, where you have consented to be contact for such purposes.
• To carry out our obligations arising from any contracts entered into between you and us.
• To allow you to participate in interactive features of our service, when you choose to do so.
• To notify you about changes to our services.
• To enable us to effectively administer, develop, support and improve the site and improve a customer's/user's browsing experience by personalizing our site.
• To enable us to collate statistical information about customers and carry out market research.
• To enable us to provide customer services in relation to our services and to deal with enquiries and complaints made by or in relation to customers and/or products supplied to customers.
• To send you general (non-marketing) communications such as email notifications and/or newsletters which you have specifically requested.

4. Disclosure of your information
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may provide access to, disclose or sell your personal information to third parties:

• To whom disclosure is necessary to enable us and/or a supplier to determine if you are eligible to subscribe to our services and/or the supplier's services.
• To whom disclosure is necessary to enable us to provide you with any service to which you have subscribed (including without limitation for the purposes of contract fulfilment, processing payments, credit referencing, designing, maintaining and administering the site).
• To enable third parties to contact you about their products and services which may be of interest to you, where you have consented to be contacted by such third parties for such purposes.
• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our rights under this Privacy Policy or under our Terms and Conditions of Service or other agreements; or to protect the rights, property, or safety of Make it Cheaper Limited, our group, our users, customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

5. Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.

You can also exercise the right at any time by contacting us at info@businessutilties.co.uk. 

The Act gives you the right to access information we hold about you.  Your right of access can be exercised in accordance with the Act.   Any access request may be subject to a fee of £10 towards our costs in providing you with details of the information we hold about you and you will be required to provide us with appropriate identification so we can verify your identity.